I placed an order online for 5 prerolls. When it showed up it only contained 4. The incompetent manager then insinuate that I'm a thief instead of double checking the invoice. She did not offer an apology or any way to rectify the issue. I had to drive there the next weekend to pick it up after paying R150 delivery fee.
In-store service for months before then was fantastic, they never once accused me of theft.