Got Questions? We've Got Answers!
Find answers to commonly asked questions about our products, policies, and more below. If you don't see your question listed, feel free to reach out to our friendly customer support team for assistance.
FAQ
Shipping
Yes, all our products comply with relevant laws and regulations.
Currently, we only ship within South Africa. However, we're working on expanding our shipping options in the future.
We accept all major credit cards, as well as PayPal for secure and convenient transactions.
Absolutely. We prioritize the quality and safety of our products and conduct rigorous testing to ensure they meet our high standards.
Yes, we offer a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page for more information.
Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery. If you have any concerns, don't hesitate to contact us.
Returns
In most cases, return shipping costs are the responsibility of the customer. However, if the return is due to an error on our part or a defective product, we'll cover the return shipping costs.
To initiate a return, simply contact our customer service team with your order details. They'll guide you through the process and provide you with a return authorization.
In most cases, return shipping costs are the responsibility of the customer. However, if the return is due to an error on our part or a defective product, we'll cover the return shipping costs.
